In 2017, UCAS took the difficult decision to withdrawn funding from SPA. The resources developed to support the sector can be found below; many of the guiding principles behind these are still relevant, however, they may contain out-of-date information and terminology and will not reflect changes to UCAS systems and processes.
The applicant experience: Introduction (144.1 KB)- The applicant experience: Summary definition and key recommendations (173.91 KB)
- The applicant experience (1.64 MB)
- Designing your applicant experience strategy map (513.1 KB)
- Good practice admissions guide (869.04 KB)
- Applicant complaints policy checklist (40.58 KB)
- Applicant complaints and appeals good practice statement (668.58 KB)
- Example template - Applicant complaints and appeals form (35.26 KB)
- Admissions To Higher Education Review (Schwartz Review) (262.07 KB)
- Schwartz Review - Executive summary and conclusions (271.9 KB)
- Schwartz Review - Research findings (1.33 MB)
- Schwartz Review - Themes and good practice case studies (448.69 KB)
- Managing mistakes in admissions decision-making (1.24 MB)
- Admissions tests appeals (264.32 KB)
- SPA report on admissions tests (326.38 KB)
- Admissions tests questionnaire (411.98 KB)
- Admissions tests questionnaire response analysis (287.01 KB)
- Admissions tests key findings (184.37 KB)
- SPA briefing: accreditation and recognition of prior learning – definitions and examples (403.87 KB)
- Good practice in admissions (328.69 KB)
- Issue review plan (291.15 KB)
- SPA considerations for Confirmation and Clearing (195.44 KB)
- Good practice Confirmation and Clearing 2017 (195.44 KB)
- Good practice entry requirements 2017 (402.75 KB)
- Briefing equal consideration (163.44 KB)
- Good practice feedback to unsuccessful applicants (608.52 KB)
- Good practice waiting lists and admissions (411.57 KB)
- Good practice interviews (360.75 KB)
- Checklist additional admissions assessments (209.12 KB)
- Good practice NETT additional admissions assessments (1002.91 KB)
- Good practice NETT communications (681.4 KB)
- Good practice NETT partnerships (243.58 KB)
- Good practice NETT tracking and monitoring (494.7 KB)
- Survey findings NETT applicant communications (69.54 KB)
- Good practice planning managing admissions processes (153.71 KB)
- Issue review plan (545.06 KB)
- Good practice NETT recruitment admissions (814.45 KB)