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Dr Joe Hazzam is a Senior Lecturer in Digital Marketing at the University of Staffordshire, United Kingdom, where he acts as the course leader of the BSc (Hons) Digital and Social Media Marketing. Joe’s teaching experience spans five years in higher education, encompassing both undergraduate and postgraduate levels in the fields of marketing and business. Joe’s scholarly interests lie within the broad realm of social media and digital marketing. He is particularly intrigued by the development of digital and social media marketing capabilities that can enhance organisational performance. Joe’s research portfolio comprises fourteen research papers published in top-tier marketing/business journals such as the Journal of Strategic Marketing and the Journal of Marketing Theory & Practice among others.