How can we help?

To be able to pay and send your application, every section must be ticked as complete. If you're applying independently, that includes your referee submitting their reference online.

If the payment isn't going through, please double check all details have been entered correctly, you have funds available, and the card has been registered for online payments.

If you're outside of the UK, you may need to let your bank know you're trying to make the payment as well.

Please avoid clicking multiple times as this can also cause problems. If it locks your payment attempts, this will reset automatically after two minutes.

• Please complete our update my details form and we'll do this for you. 
• For name and date of birth changes, you need you to attach a clear photo or scanned copy of an official document showing these – such as a birth certificate, marriage certificate, driving licence or passport.
• As long as we’ve got everything we need, we’ll update your details and the changes will display in your application.
• It's important you also let your your universities and colleges know.

You can select a ‘deferred’ start date for your chosen course when you apply, but it’s important to contact the uni or college before submitting your application to make sure they are happy to accept a deferred application.

Find out more about deferred entry

Once you have registered, completed the onboarding steps and created your Hub account, you can then add your buzzword once you start your application to link your self to your school or centre..

If you have not yet created a Hub account then click here to go to the sign in/register page, register your email, follow the on screen instructions and you will land on the Hub.

If you are already on your Hub, then follow these easy steps...

Step 1

Find and click on the start application tile (it will be the top left tile on your hub).

Step 2

Click on the undergraduate tile.

Step 3

You will then be taken to a page where you will need to confirm you are applying from a school, college or centre.

Step 4

Read the terms, and click agree if you are happy to proceed.

Step 5

Enter your buzzword, check the details are correct and proceed.

Step 6

You will then be taken to your application landing page where you can complete the sections and submit when ready.

2025 entry applications can be started now and submitted to UCAS from 3 September 2024.

Register in the UCAS Hub and complete the registration questions – confirm the year you want to start your studies and that you're interested in ‘Undergraduate’ level of study.

You’ll then be taken to your UCAS Hub dashboard, where you’ll see a tile called ‘Your application’. Simply click ‘Start’ to begin your application.

We’ve got lots of information on filling in your application.

Different courses have different application deadlines – check out our when to apply page for more information.

Before you can send us your application, you'll need to pay an application fee of £28.50 for up to five choices for 2025 entry.

Free school meals application fee waiver: For the 2025 cycle, if you have been in receipt of free school meals at some point during the last six years (during your secondary education) up until the end of your final year, you will be eligible to have your application fee waived. Find out more.

If you’ve lost or forgotten you password, reset your UCAS Undergraduate or UCAS Conservatoires password here.

Reset my password 

Entry requirements vary between universities and colleges – a full list of universities and colleges and their minimum entry criteria can be found in our search tool. If you are unsure you meet a university/college's criteria, it is best to contact their admissions team for further guidance.

More information can be found on our entry requirements web page.

The UCAS Tariff is a way of allocating points to qualifications. Not all qualifications attract UCAS Tariff points for various reasons. The university or college you're interested in may accept your qualifications as an appropriate entry route, even if they don't attract UCAS Tariff points.

For more information, check out our Tariff page. 

We don’t arrange student finance, but you can choose to allow us to share some of the details from your application with your regional funding organisation.

Further advice on funding available for UK undergraduates and information on how to apply for this can be found on the undergraduate student finance section of our website. Information on finance for overseas students can be found in our tips for international applications. 

Read our tips and advice, and watch our video on personal statements to get you started.

We also have a personal statement builder on the UCAS Hub to help you think about what to include in your personal statement, and how to structure it. Find out more and get your UCAS Hub now. 

The reference process will vary depending on how you choose to apply; you can either register and apply through a school, college or centre that is registered with UCAS, or apply as an individual.

Find out how to get a reference

As soon as we receive your application, we process it and send you a welcome email advising you to check your progress in your UCAS Hub.

Find out more about how to track your application.

This depends on the type of change you want to make. You can change your address, phone number, and email address in your UCAS Hub.

If you want to change your choices, this will depend on where you are in the application process. For more information, see our 'Making changes' page.