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Unpicking confirmation decisions

During the embargo, if you have made a confirmation decision in error, the self-serve unpicking facility will be available for you to use in web-link.

Posted Tue 9 August 2022

A full list of scenarios that can be unpicked using this process can be found here. For any scenarios not covered here please contact the Customer Success Team, within the times outlined, who will be able to offer guidance and assist you with the more manual unpicking process.