- Check and update your outstanding Clearing decisions regularly – applicants who have referred themselves to you will appear in your ‘Applicants – Outstanding Clearing Decisions 2018’ list. To access this, sign in to the 'Applicant data' section of web-link, and select ‘Management Information’.
- Locked your web-link account? Your provider’s web-link administrator should be able to reset your account for you. You can also raise a ticket through our ServiceNow portal, or contact our HEP Team.
- Closely monitor your web-link user accounts – each year, over C&C, we see an increase in user accounts. As this service provides sensitive information, it’s important you regularly review and delete accounts when employees leave, or no longer require access.
Three useful tips when using web-link over C&C
Get the most out of web-link.