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Reminder: Link products availability 20 – 22 May

We’ll be deploying system and security updates to our IT infrastructure hosted with Amazon Web Services, from Friday 20 May until Sunday 22 May.

Posted Wed 18 May 2016

We’re now using the new approach to security patching, which is expected to minimise downtime to our services. This means at times, whilst the link products (odbc-link, web-link (applicant data), and xml-link) will remain available, you may become disconnected. Please do not submit any transactions during these times:

  • 07:30 – 08:00 on Friday 20 May
  • 07:30 – 08:00 on Saturday 21 May
  • 14:00 – 15:00 on Saturday 21 May

Please be aware that Apply for applicants and Apply for advisers may also become disconnected – we’re advising them to save their work regularly. Applicants will also be unable to access Track from 09:00 -– 11:00 on Saturday 21 May.

If you have any questions, please contact your technology relationship manager.