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Reason for pending Confirmation decisions

If you are unable to make a Confirmation decision on an application, you can use this option to record one or more reasons which will then be displayed to applicants.

Posted Wed 9 August 2023

The reason(s) are available to you to log via web-link and xml-link to use in situations where you are awaiting information from applicants as proof to meet offer conditions, e.g., additional results or non-academic conditions.

Reasons for Confirmation pending can be added in web-link by selecting ‘Confirmation Pending’ on an offer and then choosing the reason from the pre-populated options (shown below).

This is separate to a Delayed Confirmation Decision (DCF), which can be added by selecting ‘Confirmation Delay'.This extends the Confirmation RBD for an applicant if they need more time to meet conditions. It is not possible to add a reason for Confirmation pending to a DCF.

The pre-populated list of reasons includes ‘other’, along with a free text response. This can be used to give specific instructions on any actions the applicant would need to take, e.g. sending documentation to a specific email address at your provider. The full list of reasons for pending Confirmation decisions can be found below.

This option is available for use on CF and CI choices but will only be visible to applicants who have a CF choice. If a CI choice (with reason(s)) is uprated to CF, the reasons will then become visible. 

If you need further information, there’s a module available on the Professional Development Platform here. If you have any questions, please contact the Customer Success Team.

Introduction to web-link and offer-making course on the Professional Development Platform - you’ll need to be signed in to UCAS.com to access the platform. All provider users are automatically enrolled into this course and you’ll find it in the centre of your dashboard under the heading Your current learning. It may take up to 24 hours to appear after your first visit to the platform while we connect you to your provider record.

Short description
Full description
Missing results We have not received all your results.
Missing GCSE We have not received the results of your GCSE qualification(s). When you receive your results, please send a copy directly to the University or College as they do not receive them automatically from the awarding body.
Missing non-academic
condition
Your offer is pending non-academic information such as DBS/PVG check, visa or copies of previous qualifications.
Missing information We are unable to process a decision on your offer due to missing information
Missing BTEC  We have not received the results of your BTEC qualification.
Missing A level We have not received the results of your A-Level qualification(s).
Missing IB We have not received the results of your International Baccalaureate qualification(s).
Missing Welsh Bacc  We have not received the results of your Welsh Baccalaureate qualification(s).
Missing Highers We have not received the results of your Scottish Higher qualification(s).
Missing Access We have not received the results of your Access qualification.
Missing HNC/HND We have not received the results of your HNC/HND.
Missing Foundation We have not received the results of your Foundation qualification.
Missing National 5 We have not received the results of your National 5 qualification(s). When you receive your results, please send a copy directly to the University or College as they do not receive them automatically from the awarding body.
Missing SQA Foundation
Apprenticeship
We have not received the results of your SQA Foundation Apprenticeship qualification. When you receive your results, please send a copy directly to the University or College as they do not receive them automatically from the awarding body.
Missing UG study We have not received the results of your Undergraduate Degree or Undergraduate study. When you receive your results, please send a copy directly to the University or College as they do not receive them automatically from the awarding body.
Missing English language We have not received the results of your English language test/qualification which meets the language requirement of this course.
Missing DBS clearance We are awaiting clearance of your DBS/PVG check.
Missing previous
qualification
We have not received evidence of your previous qualifications.
Missing right to study We have not received information to support your right to study in the UK.
Missing work experience  We have not received evidence of your work experience.
Awaiting OH clearance  We are waiting for the outcome of your Occupational Health assessment.
Missing reference We are awaiting a reference that meets our requirements
Other  Other 
Missing written work sample
(Conservatoire
applications)
We are waiting for your sample of written work.