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Post-incident report May

As part of our incident management process, we are providing you with an analysis of any incidents which have occurred in relation to our systems and services.

Posted Wed 8 June 2016

View May’s report, which covers:

  • digital copy form unavailability 
  • Customer Experience Centre phone line outage
  • UCAS Undergraduate Track support tool unavailability
  • UKPASS applicants unable to sign in to their applications
  • web-link and xml-link unavailability