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Our incident communications process

We have produced an overview of our incident communications process so that you know how and when we will notify you if there are any incidents that affect our systems or services.

Posted Tue 3 February 2015
We have produced an overview of our

Filename: ucas-incident-comms-process.pdf

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Document link: https://www.ucas.com/system/files?file=ucas-incident-comms-process.pdf

so that you know how and when we will notify you if there are any incidents that affect our systems or services. This is in direct response to feedback from providers and part of our continual drive to deliver a better provider experience. If you have any queries regarding this process, or our communications to conservatoires, please email provider.communications@ucas.ac.uk.