- Introduction to Confirmation & Clearing 2020 for providers – ideal for any staff who are new to C&C, but also helpful as a refresher.
- Clearing Plus 2020 – an overview for providers – helpful now that Clearing plus is live!
- 2020 results embargo training – a link to roll out to colleagues at your provider.
- Top tips for contact centre staff during Confirmation and Clearing 2020 – focusing on queries received last year.
New C&C training modules available
Our online training for providers now includes modules focused on Confirmation and Clearing: