Skip navigation

Link products availability 18 – 19 March

We’ll be deploying system and security updates to our IT infrastructure hosted with Amazon Web Services from Friday 18 March to Saturday 19 March.

Posted Wed 16 March 2016

We’re working on a new approach to planned maintenance, which is expected to minimise downtime to our services. This means that at times, whilst the link products (odbc-link, web-link, and xml-link) will remain available, you may become disconnected. Please do not submit any transactions during these times:

  • 07:30 – 08:00 on Friday 18 March
  • 07:30 – 08:00 on Saturday 19 March
  • 14:00 – 15:00 on Saturday 19 March
Please be aware that Apply for advisers and applicants may also become disconnected – we’re advising them to save their work regularly. Applicants will be unable to access Track from 09:00 to 11:00 on Saturday 19 March.

This is the first time we’ve used this approach and we’re testing it as a way to improve future maintenance. If you have any questions, please contact your Technology Relationship Manager