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Key timings for 13 August

If you get queries from applicants about A level results day, or have any questions yourself, here’s a reminder of the key timings:

Posted Wed 12 August 2020
  • 07:00 – Data Collection Team phone lines open.
  • 07:30 – HEP Team phone lines open.
  • 08:00 – Customer Experience Centre opens for applicants.
  • 08:00 – the JCQ results embargo is lifted.
  • 08:00 – UCAS Undergraduate Track is available.
  • 08:00 – Adjustment opens and runs until 31 August.
  • 08:00 – self-release and Clearing Plus are available to applicants.
  • 15:00 – eligible applicants can add a Clearing choice in Track.
  • 19:00 – Customer Experience Centre closes.
  • 19:00 – HEP Team and Data Collection Team phone lines close.

Our applicant-facing Customer Experience Centre has extended hours over C&C, which are available on our Contact us web page. Please refer applicants to this page if they’re looking for our contact details – there are also FAQs and video guides to answer popular applicant questions.

Don’t forget, everything you need to know can be found on our C&C hub.