Essential maintenance - now taking place Wednesday 2 July - Monday 7 July
Following our updates earlier this month, we have now rescheduled our essential maintenance to take place from 18:00 on Wednesday 2 July until 11:00 on Monday 7 July. During this time the following systems will be unavailable:
- Net.update
- web-link
- xml-link
- HEP test services
- our applicant systems (our search tool, Apply and Track)
We are confident that this maintenance window will provide us with sufficient time to undertake the work required for the 2015 developments and to ensure our systems are capable of operating at peak capacity during our busiest times.
Please note that during this time:
- our Contact Centre will be closed to undertake staff training
- the last batch of applicant letters will be sent on Wednesday 2 July, with normal service resuming on Tuesday 8 July
We will notify you as soon as the systems are live again, and our teams will be on-hand to support you.
HEFCE guidance for postgraduate providers
HEFCE recently published complementary guidance for postgraduate providers, which you may find of interest.