UCAS’ advisory and standing group structure was established in 2013 and since then has played an integral role in providing a formalised route for enabling specialist scheme or market-specific advice and feedback from a representative range of customers from across the UK.
The groups remain a vital part of UCAS’ customer engagement infrastructure and to ensure alignment with our customer centric way of working and product-led approach to development, we’ve made some changes to enable the groups to support UCAS’ strategic aims more effectively.
Key changes:
- Creation of Provider and Adviser customer advisory groups to support discussions and debate on UCAS products, services, dates, deadlines and customer experience.
- Creation of four nation-specific policy groups to influence and inform UCAS’ policy position through a fully representative, nation-specific lens. Membership to include a mix of secondary, tertiary and higher education representatives plus relevant stakeholder and employer groups.
- Digital first – following successful engagement via MS Team we will be continuing to champion digital engagement and utilising face to face opportunities when required by the groups.
- Refreshed terms of reference for all groups, ensuring consistency of membership and chair terms.
- Expanding our engagement with the sector to ensure all our groups are as diverse and representative as possible.
Further information about our Advisory groups
- A diagram outlining the new group structure is available here.
- All our groups’ terms of references and membership lists are available on the Groups and Forums homepage.
- A list of our current Advisory groups’ vacancies are available here. If you are interested in submitting an expression of interest to join one of our groups, please email groupsandforums@ucas.ac.uk by Tuesday 31 August.
- A summary of customer engagement activity is here.
- Any questions relating to the changes please email groupsandforums@ucas.ac.uk.