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Add your Clearing text alert contacts now to receive critical updates

If you and your colleagues want to receive critical text updates in the lead-up to results days, including confirmation of when we’ve processed the main SQA and A level results, you need to update your Clearing contacts in the collection tool.

Posted Wed 11 July 2018

We’ll be doing a test send to all Clearing text contacts next week, so it’s essential to do this now.

Here's how to add your Clearing contacts:

  1. Sign in to the collection tool, and go to the ‘Provider management’ section.
  2. In ‘Provider management’, click ‘Clearing contacts’ on the left-hand side.
  3. Click ‘Add’ next to the contact type.
  4. Complete the required information.
  5. Click ‘Save’.

Don't forget to add details of any of your technical teams that would also benefit from these updates.