Fiona Eccles is Student Admissions Manger at The University of Manchester, where she oversees the central admissions function supporting admissions activity across admissions teams in three Faculties and three Doctoral Academies. Fiona has over 20 years’ experience of admissions across HE in FE, and in high-volume processing at both recruiting and selecting institutions. She also spent 3 years as Product Owner for applications and admissions on the University’s Student Experience Programme. Fiona has a passion for process improvement and is dedicated to ensuring the best possible experience for applicants and staff during the applicant journey.