Hannah Critchley is the Student Success Manager at Lancaster University and serves as the operational lead for the award-winning Lancaster Success Programme. In this role, she is dedicated to enhancing the university experience for students from underrepresented backgrounds, ensuring they have the resources and support needed to achieve their full potential and succeed both during their studies and beyond. Before joining Lancaster University, Hannah spent eight years in further education, providing pastoral support to students with a particular focus on the UCAS application process. Her extensive experience across the student lifecycle enables her to offer a unique perspective on student development. Hannah is passionate about empowering students to define their own version of success and guiding them in setting goals and strategies to achieve it.