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The Annual Conference for Teachers and Advisers 2025

Date and location
25 – 26 February 2025, Birmingham
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Courteney Sheppard

Head of Customer Contact, UCAS

Biography

Courteney has worked at UCAS for over 10 years, starting out in our Customer Experience Centre. He leads the teams responsible for ensuring that all customer contact receives high quality advice and in a timely manner, especially over peak periods. Courteney also is a regular host for many of the UCAS broadcast streams, from Facebook to Hub lives.
Tuesday 25 February 2025 09:30 - 09:40

Conference Welcome

Wednesday 26 February 2025 09:30 - 09:35

Conference Welcome Day 2

Wednesday 26 February 2025 16:15 - 16:45

The State of Play