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FAQs

I have an impairment or condition, but I don’t think I will need any support – do I have …

I have applied for more than one UCAS scheme – is this why my statement has shown similarities?

I have been in care in the past – am I care experienced or estranged?

I have complex support needs – how do I let the university or college know about the support I …

I have looked at the similarity report, but I don’t understand what the different colours mean?

I have never been in care but my relationship with my parents has broken down and I have left …

I have put my nationality, date of birth or name down incorrectly – can this be changed?

I have replied incorrectly to my invitation – what should I do?

I haven’t been diagnosed with a mental health condition, but I have had some difficulties in the past and …

I‘m still in contact with my parent(s) but our relationship is starting to break down – does this count?

I made a mistake – can I change my personal statement?

I made an error when replying to my offers. Is it possible to change my replies?

I need to update the qualifications section of my application – how do I do this?

I only made four choices because I applied for medicine, dentistry, veterinary medicine or veterinary science courses, and I’ve …

I think I’m in Clearing, why don’t I have a Clearing number yet?

I want to apply for a professional course that has a ‘fitness to practise’ requirement – will sharing a …

I was in the cadets – does this count?

I was/am eligible for free school meals but never received them – does this still count?

I’m applying for a different subject, can I change my personal statement?

I’m completing my undergraduate studies. How different will it be if I study at postgraduate level?