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Qualifications email FAQs

We've compiled a list of frequently asked questions about what to do if you receive a qualifications email.

Setting up your centre

If you are a new registered centre or you’re setting up for a UCAS application cycle for the first time – first off, welcome to the team! You now have unique access to applications, and by using the adviser portal you’ll be able to manage, send, and track the progress of your students’ applications all in one place.

Staying safe online

We take your security and privacy very seriously, so have put together some guidance on protecting yourself and your personal information online.

The results process

What happens, when, and what your students need to do to avoid delays to their application.

Tips to study online or remotely

If you’re studying at home, try these tips and hacks to stay focused and productive, as well as maintain a healthy work-life balance.

Tracking your UCAS application

Once you've sent your application and received your welcome email, you can sign in at any time to see how it's progressing.

UCAS Tracker Guide

Welcome to the UCAS Tracker guide: An in-depth look at the new interface

Undergraduate interview invitations

Interviews and auditions help course tutors compare applicants before deciding what offers to make. Here are some useful tips to help you prepare for your interview.

University 101: A parent’s guide to university and college terms

Clementine Wade, university and school coach, has worked as a teacher, examiner and uni coach since 2005. She specialises in Key Stage 5 qualifications and super selective universities. Clem's created guidance to help you understand results day and Clearing, and get to grips with what you should be doing when to best support your child through the process.