Compliments and complaints
How to contact us if you've received excellent service, or if you need to make a complaint.
Information and advice pages
Compliments and complaints
How to contact us if you've received excellent service, or if you need to make a complaint.
Computer Science
Are you a world-changer? Whether it’s finance, health, the creative industries or sport, the study of computer science helps build the technology that fuels big leaps forward.
Confirmation and Clearing: The essentials
If you’re new to advising, or need a refresh on the essentials, this page contains the essential information about Confirmation and Clearing.
Connect with potential applicants
Unlock the power of our pre-applicant data and recruit your next intake with our multichannel marketing support.
Conservatoire assessments
Conservatoires will let you know what you should prepare for an assessment.
Conservatoire audition and application fees
Find more information about conservatoire audition/assessment fees and how to pay for them.
Contextual admissions
Some students face additional challenges during their education which may impact their results. Universities recognise these challenges, and can make adjustments through ‘contextual admissions’. Find out more about what this is, who is eligible, and how you qualify.
Creating my new account with UCAS
If you have registered a UCAS account but do not yet have any permissions to access UCAS services or are having difficulty with your account, you can contact our customer services team who will be able to help.
Criminal convictions – what you need to know
Higher education is an option considered by many people with previous criminal convictions. Depending on the course you want to study, you may have to disclose your criminal record.
Criminal convictions good practice for HE providers
Check out our good practice resources, to support you with changes to the criminal conviction question in the application.
Data explorer for sex, area background and ethnic group provider level reports (experimental)
Sex, area background and ethnic group data explorer
Data protection guidance for advisers
During the application process, you will be processing the personal data of your students. You are responsible for the correct handling of this data as set out in the Data Protection Act (2018).
Dates and deadlines for uni applications
Some courses have different deadlines, and many are a long time in advance of the start of the course. Find out which deadline applies to you, and what you need to do by that deadline.
Decisions and replies
Find out what the different decisions from training providers in your application mean, and how to reply to them.
Declining your firm place
If you no longer want to go to your firm choice, you can use the ‘Decline your place’ button in your application.
Degree apprenticeships
A degree apprenticeship gives you the opportunity to gain a paid-for degree while getting industry experience and earning a salary.