Retailing and Wholesaling

Retail and wholesale managers and directors plan, organise, direct and co-ordinate the operations of major retail and wholesale establishments in order to maximise business performance and meet financial goals.

Healthcare practice managers plan, organise, direct and co-ordinate the work and resources of medical, dental and other types of healthcare practice, including veterinary practices.

Job holders in this unit group provide pastoral care relating to religious denominations, student support (from 15 years of age), and a variety of welfare-related services including advice on benefits, health, disability and residential care.

Job holders in this unit group plan, direct and undertake the creation of designs for new industrial and commercial products, stage sets, and other areas.

Merchandisers ensure that stores are supplied with goods, liaise with suppliers, decide on pricing and promotions and advise retailers on the optimum display of merchandise.

Estate agents and auctioneers arrange for the valuation, sale, purchase, rental and leasing of property on behalf of clients, as well as the auction of livestock and antiques.

Advertising and marketing associate professionals assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so that suppliers may meet these needs.

Sales accounts and business development managers plan, organise and undertake market research to meet the requirements of an organisation’s marketing and sales policies.

Sales administrators provide support to the process of selling equipment, materials and other products or services.

Stock control clerks and assistants receive orders from customers, prepare requisitions or despatch documents for ordered goods, maintain and update records, files and other correspondence in relation to the storage and despatch of goods.

Transport and distribution clerks and assistants perform various clerical functions relating to the transport and distribution of goods and freight.

Sales and retail assistants demonstrate and sell a variety of goods and services in shops, stores, showrooms and similar establishments.

Retail cashiers and check-out operators accept payments from customers and give change in respect of sales or services.

Market and street traders and assistants sell goods (other than refreshments) from stalls, barrows and other portable containers in streets and market places.

Job holders in this unit group perform a variety of sales occupations.

Visual merchandisers develop, deliver and communicate visual concepts and strategies to promote brands, products and services in-store, in catalogues or online, and create displays of merchandise.

Vehicle and parts salespersons and advisers sell new and used vehicles to the general public, and vehicle accessories and parts to garages, vehicle dealerships and the general public.

Shopkeepers and proprietors in this unit group co-ordinate, direct and undertake the activities in the running of small, independent retail and wholesale establishments.

Sales supervisors oversee operations and directly supervise and coordinate the activities of sales and related workers in retail and wholesale establishments.

Job holders in this unit group perform a variety of customer service occupations

Shelf fillers receive incoming goods from storage, check them for damage and place them on the appropriate shelves in the store.